About Kintsugi

A traditional Japanese craft, Kintsugi is the process of using gold lacquer to repair treasured ceramics so the beholder can recognise the history and beauty of a formerly broken object.

Which has what to do with us?

After more than a couple of decade’s experience in the business, founder Téa Smith knew full well the traditional marketing and communications agency model was broken – online and offline.

In a typically Téa way, she created Kintsugi to show how to fix it. Preserve the things that work, and use them to create something appreciably different and better. Apply a golden touch to create digital work that stands out and gets noticed.

We provide all the services you would expect from a Digital Agency, for example Strategy, User Experience, Design & Development, Digital Solutions, Integrations, Mobile Apps, SEO - even Creative Services if you need them! It varies from client to client, problem to problem – we basically provide whatever it takes to solve digital problems.

We are a new Agency, but we really do plan to change the face of our industry. We hope you’ll join us.


Our Leadership Team

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Téa Smith


Hi, I am Téa. I am the Managing Director of Kintsugi.  I am a digital solutions consultant, user experience designer and digital architect with over 15 years of commercial experience, and if you count how long I’ve been “making stuff on computers”, it is actually over 25 years!

I am actually a social scientist who rode the digital wave, and I have applied my deep understanding of how humans behave and interact to building systems that empower and support our strengths, rather than simply exploit our weaknesses.

I've worked with businesses of all sizes, from (literal) rock stars to Tier 1 corporate clients, developing digital solutions from marketing and sales to building communities and high quality content.

Téa on LinkedIn | Téa’s Blog


Paul Groth


Hi, Paul here - Technical Director at Kintsugi. I run the development team and technical implementation of our projects, including websites, mobile apps and SEO. If you need to optimise your digital systems or audit and transform your workflow or systems - or even create a whole new one - I’m your guy!

I have 20 years experience in systems design, digital solutions and app development. I’ve developed several business systems and native apps, and worked with all sizes of businesses. I love solving big technical issues, and developing systems that boost profit and productivity.

Paul on LinkedIn